Welcome to the Splash About Help Centre
We understand that choosing the right swimming products for your little ones can feel overwhelming. That's why we've created this help centre to guide you through everything from finding the perfect fit to caring for your purchases. Whether you're new to baby swimming or looking to upgrade your child's swim gear, you'll find trusted advice from our team of swimming experts and product specialists. With over 20 years' experience creating award-winning children's swimwear, we're here to help make your swimming journey as smooth as possible. Founded in 2005, we’re a world-leading manufacturer of specialist children's swimming products. From the famous Happy Nappy™ trusted by 90% of UK swim schools, to our innovative Happy Nappy Duo™ with active silver technology, every product is designed with safety, comfort, and learning in mind. Our award-winning range has earned recognition from Made for Mums, Loved by Parents, and First Time Mums UK, giving you confidence that you're choosing products recommended by parents like you.
Easy Returns Policy
Shopping with confidence is important to us, so we offer a straightforward 30-day returns policy for unworn items. View our full returns information here for complete details on exchanges and refunds.
Product care
Always follow the care instructions on your products. Rinse clothing in clean, cool water after use and dry it out of direct sunlight. For soiled clothing that requires washing, wash at 30° with a gentle detergent and never tumble dry.
Product Safety
Our swimming aids are not designed for use in the sea and should be used with constant adult supervision. Suncream should always be applied to exposed skin, even when wearing our UV-protective swimwear.
Where to Start & Size Guide Help
Floatsuits, Swim Vests & Float Guides
Swimming Nappy Guide
UV , Neoprene & Disability SwimWear
Baby Wetsuit Guides
Accessories & Other Products
Frequently asked questions
Customer Support
If you still can't find what you're looking for after reading through all the helpful guides below. Our UK-based customer service team is ready to help with any questions about sizing, products, or orders. We're proud to hold the Gold Trusted Service Award from Feefo for outstanding customer service. Available Monday - Friday 9am-5pm (GMT) on 01472 236465 or on Live Chat, email us at info@splashabout.com or fill out our online form here.