Delivery Information
Domestic Shipping (Within India)
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Standard Delivery: FREE on all orders above ₹1,000. For orders under ₹1,000, a flat shipping fee of ₹99 applies. Orders are typically dispatched from our warehouse within 24 to 48 working hours. Expected delivery within 3 to 5 business days for metro cities (Mumbai, Delhi NCR, Bengaluru, Kolkata, Chennai, Hyderabad) and 5 to 7 business days for the rest of India.
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Cash on Delivery (COD): Available for select serviceable pin codes across India at an additional convenience fee of ₹99. (Prepaid payment via UPI,
Debit/Credit Card, Net Banking is recommended for faster contactless delivery).
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Order Processing & Tracking
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Dispatch Schedule: Orders are processed and dispatched from Monday through Friday (excluding national and public holidays).
Tracking Your Parcel: Once your package leaves our warehouse facility, you will receive an automatic dispatch confirmation via email and WhatsApp/SMS containing your courier partner details (e.g., Bluedart, Delhivery, DTDC) and an active tracking link.
Order Modifications: Once an order is confirmed, details or delivery addresses cannot be altered. If you entered an incorrect shipping address, please contact our support team immediately before dispatch.
Customer Support
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For any queries regarding active shipments, pin code serviceability, or delivery status, please contact our India customer care team:
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WhatsApp / Phone: +91 9748373885
Email: arun@indianoctopus.com
Support Hours: Monday – Saturday | 10:00 AM – 6:00 PM IST
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